STOP 0x0000000A in Ntoskrnl.exe

 Last reviewed: May 20, 1997
Article ID: Q165456
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

You may receive a STOP 0x0000000A with the following parameters: 

   00000000, 0000001c, 00000000, 801156f4
This problem can also appear as a process that is trying to write out a file but has stopped responding.

CAUSE

The NTFS file system driver is attempting to perform I/O to a fragmented file and does not correctly clear a required field, causing either a STOP 0xA or a deadlock condition, which causes the process to stop responding.

RESOLUTION

Apply the hotfix mentioned below.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt 0xa 0x0a
Keywords : kbbug4.00 kbfix4.00 kbfix4.00.sp2 ntfilesys NTSrvWkst ntstop kbbuglist kbfixlist
Version : 4.0
Platform : winnt
Issue type : kbbug
Solution Type : kbservicepack

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: May 20, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.