CSNW Clients May Get Access Denied Using WHOAMI

 Last reviewed: September 16, 1997
Article ID: Q165509
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

Client Services for NetWare (CSNW) users may not be able to get connection information using the WHOAMI tool. If the user is not an administrator of his or her workstation and he or she selects WHOAMI from the Network Neighborhood menu, he or she will receive the following error message: 

   Error access is denied occurred while trying to get connection
   information.

CAUSE

CSNW attempted to open a handle directly to the NetWare redirector device. Because only an administrator, or the system account, can acquire a handle directly to the NetWare redirector device, the open would fail and access is denied.

RESOLUTION

CSNW was modified to get a handle to the preferred, or nearest, server instead of the NetWare redirector device.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information. 

Keywords          : kbbug4.00 kbfix4.00 NTSrvWkst
Version           : WinNT:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 16, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.