Windows NT May Crash When Dismounting NTFS Volume

 Last reviewed: February 13, 1998
Article ID: Q166175
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

A system running Windows NT 4.0 may crash with the following stop message: 

   STOP 0x0000001E (0xC0000005, 0x801113B7, 0x00000000, 0x00000040)
   KMODE_EXCEPTION_NOT_HANDLED
This will occur during a dismount of an NTFS volume.

NOTE: The second parameter (0x801113B7) may vary.

CAUSE

This is caused by a reference to the NTFS log file being held by the memory manager after NTFS has de-referenced it.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: 0x1e 0x1E
Keywords : kbbug4.00 kbfix4.00.sp3 ntdriver ntfilesys NTSrvWkst ntstop
Version : WinNT:4.0
Platform : winnt
Hardware : x86
Issue type : kbbug
Solution Type : kbfix

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 13, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.