Access Violation in SERVICES.EXE in EVENTLOG.DLL

 Last reviewed: May 20, 1997
Article ID: Q166423
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

If you have a high frequency of events and the event log is set to overwrite old entries as needed, Services.exe might hit an access violation in Eventlog.dll.

Since Services.exe hosts several essential Windows NT system services as well as the service control manager your computer might hang or refuse to shut down after such a failure.

CAUSE

There have been code paths in Eventlog.dll with insufficient error checking which only appear under stress conditions.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K
Microsoft has confirmed this to be a problem in Windows NT versions 3.51. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information.

Additional query words: 4.00 3.51 prodnt
Keywords : kbbug4.00 kbfix4.00 kbfix4.00.sp2 ntnetserv NTSrvWkst kbnetwork kbtool kbbuglist kbfixlist
Version : 4.00
Platform : winnt
Issue type : kbbug
Solution Type : kbservicepack

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: May 20, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.