STOP 0x00000050 in Srv.sys When Shutting Down Computer

 Last reviewed: May 20, 1997
Article ID: Q167362
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

After you log on to a computer running Windows NT Server or Workstation and then immediately shutting down the system, you may receive a STOP: 0x00000050 in Srv.sys. The parameters may look like the following: 

   STOP 0x00000050 (0xf08c5f51, 0x00000000, 0x00000000, 0x00000000).
NOTE: The first parameter will always have the same value, but that value depends on where Srv.sys loads on the system.

CAUSE

A shutdown handler was registered by Srv.sys, which runs after srv.sys has already been unloaded from the system. Because Srv.sys has been unloaded, you will see a STOP 0x50. This may generally happen on multiprocessor computers with more than two network adapters installed in the system.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Keywords          : kbbug4.00 kbfix4.00 kbfix4.00.sp2 ntdriver ntnetserv NTSrvWkst kbbuglist kbfixlist kbhelpfile
Version           : 4.0
Platform          : winnt
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbservicepack

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: May 20, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.