Error When Connecting to a Share on WinNT 4.0 NTFS Partition

• Microsoft Project for Windows 95 version 4.1
• Microsoft Office for Windows 95 versions 7.0, 7.0a, and 7.0b
• Microsoft Windows NT Workstation versions 3.51 and 4.0
• Microsoft Windows NT Server versions 3.51 and 4.0

SYMPTOMS

When you try to connect to a share on a computer running Microsoft Windows NT version 4.0 through a UNC name, you may receive the following error:

   The directory is not a subdirectory of the root directory

This symptom may also occur in Systems Management Server with a Windows NT 3.51 Systems Management Server site server and a Windows NT 4.0 logon or distribution server. An Error 144 may be seen in the Maintman.log file when Systems Management Server checks for free disk space on the logon or distribution server.

RESOLUTION

To work around the problem, perform one of the following steps:

• Map a network drive to the share.

  - or-

• Rather than sharing a folder off another subfolder, share the folder that resides directly off the root drive.

  - or -

• In Program Manager, click File, and then type the UNC path and filename to the document.

  - or -

• Upgrade the Windows NT version 3.51 clients to Windows NT version 4.0.

  - or -

• Upgrade the Microsoft Office 95 clients to Microsoft Office 97 because this problem does not occur in Office 97.

   ARTICLE-ID: Q160843
   Title     : Win95 Clients Cannot See Long Share Names on
               WinNT 4.0 Servers

This fix should have the following time stamp:

   05/27/97  04:59 PM                61,392 Cdfs.sys (Intel)
   05/27/97  04:45 PM               355,664 Ntfs.sys (Intel)

   05/27/97  12:59 PM               102,704 Cdfs.sys (Alpha)
   05/27/97  12:45 PM               549,104 Ntfs.sys (Alpha)

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

MORE INFORMATION

The above symptom does not occur in the following scenarios:

• Connecting from a Windows NT 4.0 client to a Windows NT 4.0 share.
• Connecting from a Windows 95 client to either Windows NT 3.51 or Windows NT 4.0 shares.
• Connecting to a share located on a FAT partition.