HyperTerminal Files Cannot Be Opened If No Modem Is Installed

Last reviewed: May 20, 1997
Article ID: Q168049

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

If a Windows NT system has at least one COM port available, but no modems installed, HyperTerminal will display an error that it cannot start Session file "%s" when you execute a *.ht file. It will then proceed to start a new connection. If you try to open one of these pre-configured files (*.ht) from within HyperTerminal, it will start a new connection instead of using the current connection.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Keywords          : kbbug4.00 kbfix4.00 kbfix4.00.sp2 nt32ap NTSrvWkst ntutil kbinterop
Version           : 4.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbservicepack

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Last reviewed: May 20, 1997
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