No RAS-Capable Devices to Add in Remote Access Setup

 Last reviewed: May 20, 1997
Article ID: Q168731
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you are running Remote Access Setup, the following error message may be displayed: 

   There are no RAS capable devices to add. Do you want to invoke the 
   Modem installer to enable you to add a modem?
When you add a modem, the Add RAS Device dialog box appears, but you are unable to select a device.

CAUSE

There are no Telephony service providers installed.

RESOLUTION

To resolve this issue, follow these steps:

  1. In Control Panel, double-click Telephony.

  2. Click the Telephony Drivers tab.

  3. Verify that there is a service provider installed. Windows NT installs the Unimodem service provider by default.

Additional query words: 4.00
Keywords : dun kberrmsg kbnetwork wintapi
Version : 4.0
Platform : WINDOWS

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Last reviewed: May 20, 1997
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