Cannot Size Pre-Dial and After Dial Terminal Screen

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0

SYMPTOMS

You are unable to change the screen size, the screen font size, or the colors for the Pre-Dial Terminal Screen and After Dial Terminal windows in Dial-Up Networking.

CAUSE

The Pre-Dial Terminal Screen and After Dial Terminal windows are hard-coded for their appearance, including the screen size, screen font size, and colors.

RESOLUTION

To work around this problem, use one of the following methods:

• Use a logon script, if possible, for your Dial-Up Networking connection so that the terminal window is not required. For more information, see the Generic logon script, found in the Switch.inf file located in the %SystemRoot%\System32\Ras directory.
• Temporarily change the display resolution to 640x480 (standard VGA) when dialing any Dial-Up Networking connection that requires a Pre-Dial Terminal Screen or an After Dial Terminal.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.