Connect Using The Modem Option Unavailable in Internet Mail

 Last reviewed: August 14, 1997
Article ID: Q169320
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you try to configure the Internet Mail information service for Windows Messaging, the Connect Using A Modem option may be unavailable.

CAUSE

This behavior may occur if:

  • Dial-Up Networking is not installed.
  • You have not created a Dial-Up Networking phone book entry.

RESOLUTION

To resolve this issue, follow these steps:

  1. Install Dial-Up Networking. If Dial-Up Networking is already installed, skip to the next step.

  2. Click Start, point to Programs, point to Accessories, and then click Dial-Up Networking.

  3. When you receive the error message "The phonebook is empty," click OK, and then follow the instructions on the screen for creating a new phone book entry.

  4. Restart your computer.

Additional query words: prodnt 4.00
Keywords : NTSrvWkst ntutil kbnetwork kbtool
Version : 4.0
Platform : WINDOWS
Issue type : kbtshoot

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Last reviewed: August 14, 1997
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