Routing and Remote Access does not use TAPI Dialing Properties

 Last reviewed: September 29, 1997
Article ID: Q169407
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0

SYMPTOMS

When you use a demand-dial interface in Routing and Remote Access Service (RRAS) for Microsoft Windows NT version 4.0, it fails to use the dialing properties that are normally used in Dial-Up Networking. For example, you may have your dialing properties set to always dial a 9 to access an outside line, or *70 to turn off call waiting. When you dial a demand-dial interface, those properties are not used.

CAUSE

Demand-dial interfaces in Routing and Remote Access do not use telephony dialing properties. Normal Dial-Up Networking connections do use telephony dialing properties. You can configure your telephony dialing properties by double-clicking Modems in Control Panel.

RESOLUTION

Manually enter any dialing strings you normally use directly into the phone number field for your demand-dial interfaces. For example, if you have your dialing properties set to always dial a 9 to access an outside line, you need to add a 9 to the beginning of your phone number; for example 9xxx- xxxx.

STATUS

Microsoft has confirmed this to be a problem in Routing and Remote Access Service for Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. 

Keywords          : kbbug4.00 NTRAS ntrouter NTSrv kbnetwork
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbbug

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Last reviewed: September 29, 1997
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