Error Message: WINS Client (TCP/IP) Service Fails to Start

Last reviewed: October 8, 1997
Article ID: Q170135

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

When your Windows NT 4.0 computer starts, you may get a message saying a service failed to start.

In the event log, the following errors appear:

   4315 - Source NETBT: Unable to read the drivers exported linkage
   configuration information.

   7000 - The WINS Client(TCP/IP) service failed to start due to the
   following error: A device attached to the system is not functioning.

CAUSE

A corrupt network interface card driver or incorrect binding information can cause this problem.

RESOLUTION

Remove and re-install the network interface card driver and the TCP/IP protocol.

NOTE: If you have applied any service pack, make sure to reapply the service pack after re-installing TCP/IP and the network interface card driver. See the following article in the Microsoft Knowledge Base for more information:

   ARTICLE ID: Q162837
   TITLE     : Replacing TCP/IP After SP2 Causes STOP 0x00000050

Keywords          : NTPROTOCOL NTSrvWkst kberrmsg kbnetwork
Version           : WinNT:4.0
Platform          : winnt

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Last reviewed: October 8, 1997
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