Unable to Format a 1.44-MB Disk on an LS-120 After SP3

Last reviewed: October 3, 1997
Article ID: Q170572
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

After installing Service Pack 3 and when using an LS-120 removable media drive that also reads/writes 1.44-MB disks, you are unable to format a 1.44-MB disk. You can still write to an already formatted disk or to LS- 120 media.

RESOLUTION

Perform the following steps to resolve this problem:

  1. Rename %Systemroot%\system32\drivers\Atapi.sys to Atapi.org.
2. Copy the Atapi.sys from Service Pack 2 to the
   %Systemroot%\system32\drivers directory.
3. Shut down and restart the system.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0 Service Pack 3. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords          : kbbug4.00.sp3 ntdriver NTSrvWkst kb3rdparty kbhw
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbbug


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Last reviewed: October 3, 1997
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