Appstation Administrator Cannot Install Sound Device Drivers

Last reviewed: June 27, 1997
Article ID: Q170677

The information in this article applies to:

Microsoft Zero Administration Kit for Windows NT Workstation 4.0

SYMPTOMS

When the local Administrator logs on to a ZAK Appstation and installs drivers for a Plug and Play sound card, no sound support is available for any user account on the Appstation.

CAUSE

Windows NT 4.0 does not support Plug and Play.

RESOLUTION

Before you install any Plug and Play devices, you must install the Pnpisa.sys file from the Windows NT 4.0 Workstation CD-ROM. For information about how to do this, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q142642
   TITLE     : Windows NT 4.0 Readme.wri File (Part 3 of 5)

Additional query words: 1.00 4.00
Keywords : kbenv kbhw kbsound NTWkst zeront
Version : 1.0
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: June 27, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.