Setup.exe Causes Errors When Logging on

 Last reviewed: August 20, 1997
Article ID: Q170842
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

You may encounter the following application error or Dr. Watson message when you log on to a computer running Windows NT 4.0 Workstation or Server: 

   An Application error has occurred and an application error log is being
   generated.

   SETUP.EXE
   Exception access violation (0xC0000005), Address 0x00401167
This error may occur even if Setup.exe does not reside in the startup group and the LOAD, RUN, and RUNONCE values under the following registry keys do not contain entries for Setup.exe:
  • HKEY_CURRENT_USER\Software\Microsoft\WindowsNT\CurrentVersion\Windows
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

CAUSE

When a user logs on to a computer running Windows NT Workstation or Server, Setup.exe from the <winnt>\system32 directory is called. The above error may occur if the original Setup.exe is replaced by another application’s version of Setup.exe. For example, if the Microsoft SQL Server version of Setup.exe is copied into the system32 directory, the above error message will occur. Other versions of Setup.exe may produce different errors.

RESOLUTION

As of Service Pack 3, Setup.exe has not been updated from the original release version of Windows NT 4.0. Check the file size and date of Setup.exe in the <WINNT>\System32 directory. The correct file size should be 24,848 (or 25 KB) and dated on or about 8/1/96. If the file size or date does not match this, expand this file from the Windows NT CD-ROM\<platform> directory. 

Keywords          : NTSrvWkst kberrmsg kbinterop
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbinfo

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Last reviewed: August 20, 1997
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