Error 629: The Port Was Disconnected by the Remote Machine

 Last reviewed: December 3, 1997
Article ID: Q170977
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

When you dial in to a computer running both Windows NT Server and Routing and Remote Access Service, you may encounter the following error message on your Windows NT RAS client: 

   Disconnected.
   Error 629: The port was disconnected by the remote machine.
From your Windows 95 Dial-Up Networking client, you may receive the following error: 

   Dial-Up Networking could not complete the connection to the server.
   Check your configuration and try the connection again.

CAUSE

The Routing and Remote Access Service has not been configured to receive calls as a RAS server.

RESOLUTION

To enable your Routing and Remote Access server to receive RAS calls follow these steps:

  1. From the Control Panel, double-click Network.

  2. Click Services, click Routing and Remote Access, and click Properties.

  3. Click the port or ports that you want to enable to receive calls, click Configure, and select Receive calls as a RAS server.

  4. Click OK and restart the computer when prompted.

MORE INFORMATION

The Routing and Remote Access service is capable of being set to either answer calls as a normal RAS server or answer demand-dial router calls.

Additional reference words: prodnt rras
Keywords : ntnetserv NTRAS ntrouter NTSrvWkst kberrmsg kbnetwork
Version : WinNT: 4.0
Platform : winnt
Issue type : kbprb

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Last reviewed: December 3, 1997
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