Event 4102 on Routing and Remote Access Server

Last reviewed: September 22, 1997
Article ID: Q171168
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

On your Windows NT 4.0 Windows Internet Name Service (WINS) Servers, which are also running Routing and Remote Access Service (RRAS), WINS fails to replicate its database between the two servers and you may receive the following event log message:

   Event ID: 4102
   Source:   WINS
   Description: Connection was aborted by the remote WINS

NOTE: This is only an issue with the replication across a Demand Dial link on the RRAS Servers.

RESOLUTION

To successfully use WINS replication across a RRAS connection, use one of the following workarounds:

  • Use the following steps to disable the option to Replicate Only With Partners:

    1. From the WINS Manager, click Server, and click Configuration.

    2. Click Advanced and clear from Replicate Only With Partners check box.

    -or-

  • Install WINS on only one of the RRAS servers and have your other WINS server on a server that is on the LAN of the other RRAS.

    -or-

  • Use the client-side RAS IP addresses for WINS replication as described in the example below:

    When two RRAS servers connect, they exchange an IP address from their RAS address pools. The IP address that a server receives from another server is considered its client-side RAS IP address.

    Server1 RAS address pool: 200.0.1.0 subnet mask 255.255.255.0

    Server2 RAS address pool: 200.0.2.0 subnet mask 255.255.255.0

    Each server will use the first address in its RAS pool as its server- side RAS IP address. When Server1 and Server2 connect, Server1 will receive 200.0.2.2 as its client-side IP address and Server2 will receive 200.0.1.2 as its client-side IP address.

    To configure WINS replication between Server1 and Server2, follow these steps:

    On Server1 ----------

    1. From WINS Manager, click Server, and click Replication Partners.

    2. Click Add, enter 200.0.1.2 (the client-side IP address of Server2),

          and click OK.
    

    On Server2 ----------

    1. From WINS Manager, click Server, and click Replication Partners.

    2. Click Add, enter 200.0.2.2 (the client-side IP address of Server2),

          and click OK.
    

    NOTE: The Show Database dialog in WINS Manager on each server will display the replicated RAS address with a HighestID of 0. This is normal.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords          : kbbug4.00 ntnetserv ntrouter NTSrv nttcp kbnetwork
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbbug


================================================================================


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 22, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.