Service Control Manager Reports Error But No Event ID Is Listed

• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you start Windows NT 4.0, you may receive the following error message:

   At Least One Service or Driver Failed During System Startup. Use
   Event Viewer to Examine the Event Log for Details.

CAUSE

This behavior can occur if a driver does not start correctly but does not report errors to the Event Log service.

One driver that exhibits this behavior is the UMAX scanner driver (UMAXDRV). If the scanner is turned off, the driver does not load, which causes the error message. However, the driver does not report the failure to the Event Log service.

RESOLUTION

Either resolve the issue that caused the driver not to load successfully (for example, turn on the scanner before booting) or disable the driver by following these steps:

1. In Control Panel, double-click Devices.

2. Click the driver, and then click Startup.

3. Click Disabled, and then click OK.

4. Click Close.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.