Desktop Pattern Corruption When Increasing Color Palette

 Last reviewed: October 30, 1997
Article ID: Q173816
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0 with Service Pack 3
  • Microsoft Windows NT Server version 4.0 with Service Pack 3

SYMPTOMS

When you increase the color palette to more than 256 colors, the desktop pattern may turn black and may not be updated when icons are moved.

CAUSE

The bitmap is not updated properly when the mode changes.

RESOLUTION

Perform one of the following to work around this problem:

  • Perform the following steps to reapply the background pattern:

    1. Click the Start button, point to Settings, click Control Panel, and 

          then double-click Display.

    2. Click the Background tab, click the appropriate Pattern and 

          Wallpaper, click Apply, and then click OK.

    -or-

  • Shut down and restart your computer.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0 with Service Pack 3. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00 sp3 video corruption Compaq Deskpro 6000
matrox refresh redraw
Keywords : kbbug4.00.sp3 NTSrvWkst ntui kbdisplay
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug

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Last reviewed: October 30, 1997
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