STOP 0x0000000A In Netbt.sys On a Multiprocessor Machine

 Last reviewed: March 20, 1998
Article ID: Q173881
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

The following Blue Screen may occur intermittently on a multiprocessor computer. 

   STOP 0x0000000A (0x00000014, 0x00000002, 0x00000000, 0xf5a178ce)
   IRQL_NOT_LESS_OR_EQUAL
   Address f5a178ce has base at f5a10000 - NETBT.SYS
NOTE: The first and second parameter will always be identical to the above mentioned. The fourth parameter can be different. The Stop message reports the failure in Netbt.sys.

CAUSE

The computer was configured with a LMHOSTS file and was parsing it in an attempt to resolve a NetBIOS name. The process that fails uses a context record. The context was cleared by one processor while the other processor was running the scanlmost thread. A new Netbt.sys corrects this problem.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: multi processor multi-processor
Keywords : kbbug4.00 kbfix4.00 NTSrvWkst ntstop
Version : WinNT:4.0
Platform : winnt
Hardware : ALPHA PPC x86
Issue type : kbbug
Solution Type : kbfix

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Last reviewed: March 20, 1998
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