WinNT Does Not Display IBM PS/2 TrackPoint as the Mouse Driver

 Last reviewed: October 13, 1997
Article ID: Q174187
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0 Service Pack 2
  • Microsoft Windows NT Workstation version 4.0 Service Pack 3
  • Microsoft Windows NT Server version 4.0 Service Pack 2
  • Microsoft Windows NT Server version 4.0 Service Pack 3

SYMPTOMS

After you install Windows NT 4.0 Service Pack 2 or 3 on a computer with an IBM PS/2 TrackPoint mouse driver, the Mouse Control Panel utility states the system is using the Microsoft PS/2 Port Mouse driver. Re-installing the TrackPoint driver does not resolve the problem.

CAUSE

This problem occurs because the Plug and Play support in Windows NT 4.0 Service Pack 2 and 3 incorrectly configures the registry.

RESOLUTION

Obtain the following fix or wait for the next Windows NT service pack.

This fix should have the following time stamp: 

   09/26/97  7:45  94,992

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: 4.00 sp3 sp2
Keywords : kbbug4.00.sp2 kbbug4.00.sp3 kbfix4.00 ntdriver nthw NTSrvWkst kbhw
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug
Solution Type : kbpatch

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Last reviewed: October 13, 1997
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