NetWare Authentication Failure When Logging On to NetWare Server

• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

After you log off and then back on to a Novell NetWare server using Client Services for NetWare (CSNW) or Gateway Services for NetWare (GSNW), you may receive the following error message:

   NetWare Authentication Failure

   You cannot be authenticated on <NetWare Tree and Context> due to the
   following reason: A connection to the server could not be made because
   the limit on the number of concurrent connections for this account has
   been reached.

   Do you want to select another preferred server or context?

CAUSE

Windows NT does not disconnect from the NetWare server before attempting to log on again, and the setting to limit concurrent connections for your NetWare user account is enabled and set to 1 on the server.

RESOLUTION

To resolve this problem, obtain the following fix or wait for the next Windows NT service pack.

This fix should have the following time stamp:

   07/25/97  04:10p               935,168 Ntkrnlmp.exe (Intel)
   07/25/97  04:09p               915,776 Ntoskrnl.exe (Intel)

   07/25/97  03:09p             1,395,008 Ntkrnlmp.exe (Alpha)
   07/25/97  03:09p             1,367,488 Ntoskrnl.exe (Alpha)

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but is not fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.