Repeatedly Disconnected From ISP After a Set Amount of Time

 Last reviewed: November 4, 1997
Article ID: Q175675
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you are connected to your Internet Service Provider (ISP), you may be repeatedly disconnected after a set amount of time.

CAUSE

This behavior can occur if Dial-Up Networking is set to disconnect automatically after a set amount of time.

RESOLUTION

To resolve this issue, follow these steps:

  1. Double-click My Computer, and then double-click Dial-Up Networking.

  2. Click the phonebook entry for you ISP, click More, and then click User Preferences.

  3. In the Idle Seconds Before Hanging Up box, type "0" (without quotation marks).

  4. Click OK, click Close, and then close My Computer.

Additional query words: 4.00
Keywords : NTWkst kbenv
Version : WINNT:4.0
Platform : winnt

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 4, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.