Error Message Appears When Creating a Demand Dial Interface

 Last reviewed: March 12, 1998
Article ID: Q175798
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0

SYMPTOMS

When you create a demand dial interface with Routing and RAS Admin, you may receive the following error message: 

   An application error has occurred and an application error log is being
   generated.

   mpradmin.exe

   Exception access violation (0x0000005) Address (<address>)
NOTE: <address> will be a specific address on your computer.

CAUSE

This problem appears when you start Routing and RAS Admin (Mpradmin.exe) from a folder other than the System32 folder. You may also see this problem when you start the copy of Mpradmin.exe in the Routing folder instead of the copy in the %Systemroot%\System32 folder.

RESOLUTION

To solve the problem, use one of the following methods:

  • Start Routing and RAS Admin from the menus creating during the Routing and Remote Access Service (RRAS) installation by doing the following:

    1. Click Start, and then point to Programs.

    2. Point to Administrative Tools, and then click Routing and RAS Admin.

    -or-

  • Create a shortcut on the desktop using the following information: 

          Target  : %SYSTEMROOT%\SYSTEM32\mpradmin.exe
      Start in: %HOMEDRIVE%%HOMEPATH%

For more information on how to create a desktop shortcut, please refer to the Windows NT online help. 
Keywords          : ntnetserv ntrouter NTSrv kberrmsg
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbprb

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Last reviewed: March 12, 1998
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