Disabling CSNW in Hardware Profile Causes Lengthy Logon Delay

 Last reviewed: November 25, 1997
Article ID: Q176629
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

When you disable Client Services for NetWare (CSNW) or Gateway Services for NetWare (GSNW) in a hardware profile, it may result in an additional two-minute delay in logging on to the computer and gaining access to the desktop.

Conversely, if the Startup type is set to "disabled" for the CSNW or GSNW service in the Services tool in Control Panel (not as part of a hardware profile), the logon process takes approximately 10 seconds.

WORKAROUND

To work around this problem, press CTRL+ALT+DEL again at the Windows NT logo bitmap screen to bypass the two-minute wait and immediately get to the desktop.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. 

Keywords          : kbbug4.00 NTINTEROP ntsetup NTSrvWkst
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbbug

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 25, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.