FPNW Service Fails to Start

 Last reviewed: February 10, 1998
Article ID: Q177093
The information in this article applies to:
  • Microsoft Windows NT Server versions 3.51 and 4.0
  • Microsoft File and Print Services for NetWare version 3.51 and 4.0

SYMPTOMS

The following Drwtsn32 error may appear when restarting a computer running Windows NT Server and running File and Print Services for NetWare (FPNW): 

    Instruction at 0x7722D608 referenced memory at 0x003DDEE0 could not be
    read. Exception error in nwssvc.exe.
Instruction address and memory address may be different; however, the exception should occur in Nwssvc.exe

The FPNW service will also fail to start and cannot be started manually.

CAUSE

This problem may be caused by a corrupt Net$prn.dat file located in the Sysvol directory.

RESOLUTION

To fix the problem, delete or rename the current Net$prn.dat file and restart the server. When the server restarts, a new Net$prn.dat file will be created.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. 

Keywords          : kbinfo ntnetserv NTSrv
Version           : WinNT:4.00
Platform          : winnt
Hardware          : ALPHA x86
Issue type        : kbbug

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Last reviewed: February 10, 1998
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