Installing WinNT SPs with Compaq's SSD and Insight Mgr

 Last reviewed: December 8, 1997
Article ID: Q177202
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
  • Microsoft Windows NT Server versions 3.5, 3.51, and 4.0

SUMMARY

Conflicts may exist with certain files between Microsoft Windows NT service packs, Compaq's Insight Manager and Compaq's Support Software Diskettes (SSD). This article discusses the recommended method for installing these updates.

MORE INFORMATION

Use the following installation order when working with a computer that is using Insight Manager:

  1. Install all required services before installing Insight Manager or a Windows NT service pack.

  2. Before restarting the computer, apply the latest Windows NT Service Pack.

  3. Before restarting the computer, apply the appropriate SSD from Compaq.

  4. Restart the computer.

  5. Install Insight Manager from Compaq.

In cases where new services need to be added that were not installed initially, repeat steps 2-5 to ensure the server has the latest files. See the service pack Readme file for more information about specific issues that relate to installing Windows NT service packs.

The Compaq Insight Manager is manufactured by Compaq, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this products' performance or reliability.

Additional query words: snmp
Keywords : ntdriver nthowto NTINTEROP NTSrvWkst kb3rdparty
Version : WinNT:3.5,3.51,4.0
Platform : winnt
Issue type : kbinfo
Solution Type : Info_Provided

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: December 8, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.