STOP 0x0000000A or Difficulty Recognizing IDE CD-ROM DrivesLast reviewed: December 9, 1997Article ID: Q177257 |
The information in this article applies to:
SYMPTOMSWhen DMA Bus-Mastering is enabled for the EIDE bus, Windows NT may crash with a STOP 0x0000000A in Atapi.sys when it accesses specific IDE-based CD-ROM drive. -or- Instead of a STOP 0x0000000A message being displayed, a CD-ROM drive might be "unrecognized."
CAUSEThe Atapi.sys driver does not correctly handle the SCSIOP_READ_CD internal command sent by higher-level drivers.
RESOLUTIONTo avoid this problem, perform one of the following below:
STATUSMicrosoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but is not fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information.
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Additional query words: hang blue screen
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