Rcmd.exe Err Msg: Failed to Connect

Last reviewed: February 2, 1998
Article ID: Q177420

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.51 and 4.0
Microsoft Windows NT Server versions 3.51 and 4.0

SYMPTOMS

When you use Remote Command Service (RCMD), Rcmd.exe, from the Windows NT Resource Kit, to connect to a computer running Windows NT, you may receive one or more of the following errors:

   Error - Failed to connect <\\server>, system not found or service not
   active

-or-

   Error - Failed to connect to <\\w.x.y.z>, system not found or service
   not active

where \\server is the NetBIOS name of the RCMD server and w.x.y.z is the IP address of the RCMD server.

For more information on RCMD, see the following article in the Microsoft Knowledge base:

   ARTICLE-ID: Q151519
   TITLE     : Resource Kit Utility Provides Remote Command Execution

CAUSE

The above error messages may be caused by one or more of the following reasons:

RemoteCMD Server Service is not installed or the RCMDSVC Daemon (server service) is not running on the server <\\server> or <\\w.x.y.z>.
-or-
The user who uses the RCMD command is a member of 15 or more global groups.

RESOLUTION

To resolve this issue, use one of the following methods:

To verify that your Remote Command Server Service is installed correctly, refer to the following article in the Microsoft Knowledge base:
```
      ARTICLE-ID: Q151519
      TITLE     : Resource Kit Utility Provides Remote Command Execution

   -or-
```
Reduce the number of global groups to which you belong. For more information, see the following article in the Microsoft Knowledge base:
```
      ARTICLE-ID: Q150108
      TITLE     : User in 15 or More Groups Can t Connect to RCMD Service
```

Keywords          : ntnetserv ntreskit NTSrvWkst kberrmsg kbnetwork kbtool
Version           : WinNT:3.51,4.0
Platform          : winnt
Issue type        : kbprb

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Last reviewed: February 2, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.