Use LoadLibraryEx When Loading Printer DriversLast reviewed: February 17, 1998Article ID: Q177445 |
The information in this article applies to:
SYMPTOMIn specific instances under Windows NT 4.0, certain Hewlett Packard printer drivers may display a pop-up message that indicates that the print driver is not installed when it has been installed.
CAUSESome of the Hewlett Packard printer driver files statically link to other printer driver files that are listed as dependent files. The Windows NT spooler uses a LoadLibrary function call not the LoadLibraryEx function call. This, in combination with Hewlett Packard's print driver directory not being in the path, causes the Hewlett Packard driver not to work.
RESOLUTIONObtain the following fix or wait for the next Windows NT service pack. This fix should have the following timestamp(s):
07/08/97 04:47p 144,144 Localspl.dll (Intel) 07/08/97 04:48p 47,376 Spoolss.dll (Intel) 07/08/97 04:48p 38,160 Spoolss.exe (Intel) 07/08/97 04:48p 96,016 Winspool.drv (Intel) 07/08/97 04:47p 259,856 Localspl.dll (Alpha) 07/08/97 04:48p 86,800 Spoolss.dll (Alpha) 07/08/97 04:48p 65,808 Spoolss.exe (Alpha) 07/08/97 04:48p 162,576 Winspool.drv (Alpha) STATUSMicrosoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.
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Additional query words: spoolss localspl HP print driver device point
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