Service Pack Version Truncated in About Box

Last reviewed: February 23, 1998
Article ID: Q177591
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

In the Help About box of Windows NT Explorer, the second line of text may read:

   Version 4.0 (Build 1381: Service Pack 3, RC 1.

The last two digits are truncated and it should read:

   Version 4.0 (Build 1381: Service Pack 3, RC 1.76)

You may be unable to determine which release candidate of the Service Pack is installed.

CAUSE

The number of characters in the text string exceeds the number allowed in the dialog box.

RESOLUTION

To resolve this problem, obtain the following fix or wait for the next Windows NT service pack.

This fix should have the following time stamp:

   06/02/97  06:53p             1,277,200 shell32.dll  (Intel)
   06/02/97  05:53p             1,864,976 shell32.dll  (Alpha)

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.


Additional query words: missing cut off HelpAbout
Keywords : kbbug4.00 kbfix4.00 ntgeneral NTSrvWkst kbdisplay kbui
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug
Solution Type : kbfix


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 23, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.