HP 350C and 750C Plotter Output Contains a Blue Background

 Last reviewed: December 4, 1997
Article ID: Q177612
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Server Enterprise Edition version 4.0

SYMPTOMS

When you print to a Hewlett-Packard (HP) 350C or 750C plotter, the output may contain a blue background.

RESOLUTION

To work around this issue, change the settings on your printer device.

DesignJet 750C-Series Plotters

Change the Palette option under Pen Settings to Software on the plotter.

For information about changing the printing options, contact HP, view the plotter documentation included with your plotter, or see the HP Web site.

DesignJet 3xx-Series Plotters

Change the Pen Settings option to Use Settings From Software on the plotter.

For information about changing the printing options, contact HP, view the plotter documentation included with your plotter, or see the HP Web site.

STATUS

Microsoft is researching this issue and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00
Keywords : NTSrvWkst kbenv kbprint
Version : WINNT:4.0
Platform : winnt

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: December 4, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.