SnmpMgrTrapListen API Returns ERROR_SERVICE_NOT_ACTIVE Error

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0

SYMPTOMS

When you write applications that call the SnmpMgrTrapListen API an error number 1062 (ERROR_SERVICE_NOT_ACTIVE) may be returned if the caller is not a member of the administrators group. This error will occur whether or not the SNMP trap service is started.

CAUSE

The SnmpMgrTrapListen API was opening the service control manager database for all access (SC_MANAGER_ALL_ACCESS) to query the status of the SNMP trap service. This level could only be granted to members of the administrators group.

RESOLUTION

The SnmpMgrTrapListen API now opens the service control manager database for SC_MANAGER_ENUMERATE_SERVICE to query the status of the SNMP trap service. If the service is not started, the API will attempt to start it. The user of the API will still need to be part of the administrators group to start the service if it is not started when the API runs. Or the user can use the SetServiceObjectSecurity API to change the security for the SNMP trap service.

To resolve this problem, obtain the following fix or wait for the next Windows NT service pack.

This fix should have the following time stamp:

      12/03/97  05:25                17,168 Mgmtapi.dll (Intel)
      12/03/97  05:23                26,896 Mgmtapi.dll (Alpha)

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Keywords          : kbbug4.00 kbfix4.00 NTSrvWkst
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbpatch