Windows NT System May Hang When Running a Filter Driver

 Last reviewed: December 23, 1997
Article ID: Q178413
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

Windows NT systems running a filter driver, such as McAfee virus scanner, may stop responding (hang).

CAUSE

A system deadlock may occur because of a problem in Srv.sys.

RESOLUTION

To resolve this problem, obtain the following fix or wait for the next Windows NT service pack.

This fix should have the following time stamp: 

   12/08/97  08:46               229,744 Srv.sys (Intel)
   12/08/97  08:43               466,224 Srv.sys (Alpha)

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: hang deadlock
Keywords : kbbug4.00 kbfix4.00 NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug
Solution Type : kbpatch

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Last reviewed: December 23, 1997
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