STOP 0x0000000A in Raspptpe.sys on a Windows NT PPTP Server

 Last reviewed: March 10, 1998
Article ID: Q179107
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0
  • Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0

SYMPTOMS

You may experience a STOP 0x0000000A in Raspptpe.sys on a Point-to-Point Tunneling Protocol (PPTP) server running Windows NT while PPTP clients are connecting.

CAUSE

The problem can be caused by an improperly formatted PPTP control packet from a PPTP client.

RESOLUTION

To resolve this problem, obtain the following fix or wait for the next Windows NT service pack.

This fix should have the following time stamp: 

   12/05/97  04:47p                40,144 Raspptpe.sys (Intel)
   12/05/97  04:44p                75,856 Raspptpe.sys (Alpha)
This hotfix has been posted to the following Internet location: 

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/
   hotfixes-postSP3/pptp-fix/
NOTE: The above link is one path; it has been wrapped for readability.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. 

Keywords          : kbbug4.00 kbfix4.00 NTSrvWkst
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix

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Last reviewed: March 10, 1998
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