STOP:0x0000001E with STATUS_INSUFFICIENT_RESOURCES in Sfmsrv.sys

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0

SYMPTOMS

A STOP: 0x0000001E error message may happen on a computer running both Windows NT Server and Services for Macintosh with a Macintosh volume with more than 800,000 files. The arguments passed to the STOP screen may look like

   STOP: 0x0000001E (c000009a, 8010a77f, 0000298c, 80135f6c)

CAUSE

The Windows NT kernel is running out of paged-pool memory. When Windows NT starts up, it calculates the amount of paged-pool memory available to the kernel based on the amount of physical RAM in the system. The maximum this value can be is 192 MB. If the kernel allocates all of its allotted paged- pool memory, it will not be able to perform many tasks and will instead return a STATUS_INSUFFICIENT_RESOURCES (0xC000009A).

RESOLUTION

To resolve this problem, obtain the following fix or wait for the next Windows NT version 4.0 service pack.

This fix should have the following time stamp:

   02/03/98  03:10p               130,352 Sfmsrv.sys (Intel)
   02/03/98  03:07p               234,064 Sfmsrv.sys (Alpha)

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.