Windows NT Err Msg: Logon Failure

Last reviewed: December 9, 1997
Article ID: Q97558
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.1
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows 95

SUMMARY

If you try to establish a connection from a Microsoft Windows for Workgroups computer to a shared resource on a Windows NT computer, you may receive one or both of the following error messages:

  • From Windows NT:

          Logon failure: the user has not been granted the requested logon
          type at this computer.
    
  • From Windows for Workgroups:

          System Error:
          DOS error 31 occurred.
    
                Or
          The password you specified is incorrect or your account is inactive.
          See your network administrator for your password or to activate your
          account.
    
    
  • From Windows 95

          The Domain password you supplied is not correct or access to your
          logon server has been denied.
    

These errors occur because another user logged on to the Windows NT computer as Administrator, and disabled privileges for the EVERYONE group ("Access this computer from network," for example). This prevents other users from accessing the shared resource.

Steps to Resolve Problem

On the computer that is running Windows NT, restore network access rights to the EVERYONE group by following the steps below:

  1. Log on as Administrator.

  2. From the Administrative Tools window, choose the User Manager icon.

  3. From the Policies menu, choose User Rights.

  4. Select "Access this Computer From Network" from the right dialog box, then choose the Add button.

  5. In the Grant To dialog box, select the Everyone check box.

  6. Exit Windows NT and turn off the computer.

  7. Restart Windows NT so that the changes can take effect.

Additional details are available for the above error message by typing:

   C:\>NET HELP 31

at any MS-DOS or Windows NT command prompt.


Additional query words: wfw wfwg prodnt
Keywords : kbnetwork
Version : 3.1
Platform : WINDOWS


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: December 9, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.