Multiple Identical Drive Icons in File Manager

Last reviewed: May 6, 1997
Article ID: Q99587
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1

When starting File Manager, you may encounter multiple identical drive icons. This problem occurs when two SCSI devices on the same SCSI adapter are set to the same ID. For example:

   SCSI Hard Drive SCSI 0
   SCSI CD ROM     SCSI 0

Setting each SCSI device to a unique ID will resolve this problem.

Setting the SCSI ID address is usually done through DIP switch blocks or jumper blocks, depending on the device. The SCSI bus must be terminated correctly to ensure proper operation. The first and last physical SCSI devices on the SCSI cable must have terminators installed. All other devices on the SCSI cable between the first and last devices must have terminators removed.

SCSI Host Adapter address ID is set by default to 7. SCSI hard drive ID should be set to 0 or 1.

Using the SUBST command at a CMD prompt can also cause the existence of multiple icons in File Manager. Once the system has been shut down, the SUBST command will no longer be in effect because it only creates temporary (virtual) drive letter assignments.


Additional query words: prodnt
Keywords : kbtool ntutil
Version : 3.1
Platform : WINDOWS


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: May 6, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.