Word Running with Windows NT Prints from Wrong Paper Bin

• Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a
• Microsoft Windows NT operating system version 3.1
• Microsoft Windows NT Advanced Server version 3.1

SYMPTOM

When printing a Word for Windows document with Windows NT, the paper source (for example, upper bin) that the document is formatted for may be overridden.

CAUSE

Windows NT will automatically select an appropriate paper source based on document formatting and the paper size (for example, legal), overriding any bin specification made by the application.

STATUS

This problem was corrected in Windows NT Workstation 3.5 and Windows NT Server 3.5.

MORE INFORMATION

Through the Windows NT Print Manager, an administrator can assign particular paper sizes to particular paper bins on the printer. For instance, the administrator can specify that all letter-size pages printed from an application come from the upper bin, no matter which bin the document is formatted for.

To print a particular paper size to a different paper bin from Word for Windows with Windows NT, an administrator must reassign that paper size to the desired paper bin in the Print Manager before printing.

To define which paper bin a particular paper size will feed from:

1. Open the Windows NT Print Manager.

2. Select the window representing the printer that will be changed so that it is in front of any other printer windows.

3. From the Printer menu, choose Properties.

4. Choose the Setup button.

5. From the Forms Source list, select the desired paper bin.

6. From the Forms Name list, select the desired form name (for example, Letter or Legal).

   Note: For the document to be printed from the desired bin, no other Forms Source (paper bin) should be set to the same Form Name.

7. Choose OK.

8. Choose OK.