File Conversion Starts a Second Instance of WordLast reviewed: February 5, 1998Article ID: Q104694 |
The information in this article applies to:
SYMPTOMSIf the .CNV filename extension is associated with WINWORD.EXE in Windows File Manager, Windows attempts to start a second instance of Word for Windows when you convert a file in Word. One of the following happens, depending on whether you are running SHARE.EXE:
CAUSEWhen Word attempts to start the file converter (which has a .CNV filename extension), the Windows association prevents the converter from running.
RESOLUTIONUse the following steps to remove the Windows association for the .CNV extension:
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KBCategory: kbenv
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