Computer Hangs Switching to Full Screen View in Print PreviewLast reviewed: February 5, 1998Article ID: Q105580 |
The information in this article applies to:
SYMPTOMSWhen you view a document in print preview, the Print Preview toolbar may display incompletely or not at all after you choose the Full Screen button on the Print Preview toolbar. After you switch to full screen view, your computer may hang (stop responding).
CAUSEMicrosoft has reproduced this problem using:
ATI Graphics Driver, dated April 1992, for Windows NT Diamond Viper Driver (v. 1.0), VPR200.DRV for Windows NT STATUSThis problem was corrected in Word version 7.0 for Windows 95.
WORKAROUNDThe problem does not occur if you use the ATI Mach8 Version 2 video driver or the default 800 x 600 video driver supplied with Windows NT version 3.1. The ATI products included here are manufactured by ATI, vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
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KBCategory: kbenv
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