System May Hang Using Diamond Stealth VRAM

Last reviewed: February 5, 1998
Article ID: Q110021

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

Using the Diamond Stealth VRAM video driver version 1.35 at 800 x 600 resolution and 256 colors may cause a General Protection (GP) fault, the system to stop responding (hang) or return to the MS-DOS prompt when you run Word 6.0 for Windows or the Word 6.0 What's New tutorial.

WORKAROUND

To work around this problem, change the video driver to VGA.

KBCategory:
KBSubcategory:
Additional query words: 6.0 reboot lock locks freeze quit word6
6.0a 6.0c winword
Keywords : kbhw
Version : 6.0 6.0a 6.0c
Platform : WINDOWS

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Last reviewed: February 5, 1998
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