WD: Toolbar Button Disappears or Is Placed on the Wrong Toolbar

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
• Microsoft Word for Windows 95, versions 7.0, 7.0a
• Microsoft Word 97 for Windows

SYMPTOMS

• In Word, if you are adding a new button to a toolbar and the button touches an adjacent toolbar before you drop it in place, the button may be placed on the adjacent toolbar instead of its intended location.

  -or-

• If you drop a button before placing it in a toolbar (for example, over the document area or dialog box), it disappears.

STATUS

Microsoft has confirmed this to be a problem in the versions of Word listed above. Microsoft is researching this problem and will post new information here as it becomes available.

RESOLUTION

Precise placement of the button is the only workaround for the first problem.

In the second situation, the button is still available and can be retrieved from the Customize dialog by choosing the Commands tab (Toolbars tab in Word 6.x or 7.x), reselecting the appropriate category and button, and dragging it successfully to the intended toolbar.

REFERENCES

"Microsoft Word User's Guide," version 6.0, pages 7, 720-721