SEQ Field Shows 0 (Zero) in Header But Prints Correct Number

• Microsoft Word for Windows, version 6.0

SYMPTOM

A SEQ (sequence) field in the header shows the number 0 (zero) or 1, but is printed with the correct number. Print preview and page layout views both show 0, and don't show the number as it is printed.

CAUSE

The SEQ field in the body of the document is not at the very beginning of the file (or section). This field must be the first item in a section.

NOTE: This behavior is a change from the behavior of Word version 2.x. It is similar to behavior in Word version 1.x.

WORKAROUND

Move the SEQ field to the beginning of the document (or section). If you don't want the sequence number to appear, use the \h switch to hide the result

   {SEQ SequenceName \h}

   {SEQ SequenceName \c}

              -------------------------------------------------
   header:   |    Chapter 0                     Page 1         |
             |    ------------------------------------         |
   body:     |                   Chapter 1                     |
             |                                                 |
             |                                                 |

              -------------------------------------------------
   header:   |    Chapter {seq chapter \c}      Page 1         |
             |    ------------------------------------         |
   body:     |                   Chapter {seq chapter}         |
             |                                                 |
             |                                                 |

              -------------------------------------------------
   header:   |    Chapter {seq chapter \c}      Page 1         |
             |    ------------------------------------         |
   body:     |{seq chapter \h}   Chapter {seq chapter \c}      |
             |                                                 |
             |                                                 |

STATUS

Microsoft has confirmed this to be a problem in Word for Windows. This problem was corrected in version 6.0a and later of Word for Windows.

MORE INFORMATION

Selecting the Update Fields box on the Print tab (from the Tools menu, choose Options, and select the Print tab), does not affect the appearance of the information on the screen.

To obtain Word 6.0c, call the Microsoft Order Desk at (800) 360-7561 and request the Word 6.0c update. If you are outside the United States, contact your local subsidiary. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

   http://www.microsoft.com/worldwide/default.htm