Setup Err Msg: "Object ID 502: CustomAction Object:

 kbnetwork

• Microsoft Word for Windows, version 6.0

SYMPTOMS

The following error message may occur when you perform an administrator's installation (SETUP /a) of Word for Windows at a network workstation:

   Setup Parse Error in Initialize Pass","Object ID 502: CustomAction
   Object: Bad Dialog procedure data value

CAUSE

The WORD_BB.DLL file on the server or shared directory is damaged or missing.

RESOLUTION

Rename or delete the existing WORD_BB.DLL file on the server or shared directory. Then use the following instructions to manually decompress a new copy of the file:

1. Copy the file WORD_BB.DL_ from Disk 1 to the server.

2. At the MS-DOS prompt, type the following:

         decomp word_bb.dl_ word_bb.dll
   

3. Rerun the administrator's installation of Word.

STATUS

We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

"Microsoft Word Quick Results," version 6.0, pages 11-12 "Microsoft Word User's Guide," version 6.0, pages 768-775