"Word Could Not Locate or Start..." Under Windows NTLast reviewed: February 5, 1998Article ID: Q112502 |
6.00 6.00a
WINDOWS
kbenv
The information in this article applies to:
SYMPTOMSWhen running Word for Windows under Windows NT or Windows NT Advanced Server, clicking any of the buttons on the Microsoft toolbar results in the following error
Word could not locate or start <program name>.where <program name> is the button you chose on the Microsoft toolbar.
STATUSMicrosoft has confirmed this to be a problem in Word 6.0 and 6.0a for Windows. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
WORKAROUNDFor those programs that support only single instances, such as Microsoft Mail and Schedule+, you can change the corresponding macros to use the WordBasic Shell command to activate the applications. For instance, create a macro called "Microsoft Mail" that contains the following macro code:
Sub Main Shell "MSMAIL32" End SubWhen you click the Microsoft Mail button on the Microsoft toolbar, the Shell command will launch Microsoft Mail. However, if Microsoft Mail is already running, the existing copy will be activated.
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KBCategory: kbenv
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