Word Proposes Wrong Envelope Feed Method for IBM 4072

Last reviewed: February 5, 1998
Article ID: Q113745

6.00 6.00a WINDOWS

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a

SYMPTOMS

When you print envelopes using Word 6.0 for Windows with the IBM Execjet 4072, Word will propose the wrong envelope feed method.

STATUS

Microsoft has confirmed this to be a problem in Word 6.0 and 6.0a for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

Change the envelope feed method by following these steps:

From the Tools menu, choose Envelopes And Labels.
Select the Envelopes tab.
Choose the Options button.
Choose the Printing Options tab.
Change the feed method to match the way the printer is actually feeding the envelopes (portrait left feed).
Close the dialog boxes. This will be the new feed method from now on.

KBCategory:
KBSubcategory: kbenvelope
Additional reference words: 6.00 6.00a winword word6
Keywords : kbenvelope kbprint
Version : 6.00 6.00a
Platform : WINDOWS

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Last reviewed: February 5, 1998
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