GP Fault with Word Assistant Under Windows NTLast reviewed: February 5, 1998Article ID: Q117158 |
6.00
WINDOWS NT
kbusage kbenv buglist6.00 fixlist6.00a
The information in this article applies to:
SYMPTOMSWhen you use Word Assistant's Font Selector command from the Format menu, you may receive a general protection (GP) fault in USER.EXE when you exit Word. This behavior occurs when you run Word 6.0 under Windows NT.
STATUSMicrosoft has confirmed this to be a problem in Word 6.0 for Windows. This problem was corrected in Word 6.0a for Windows.
RESOLUTIONTo resolve this problem, upgrade to Word version 6.0a or later. The most current version of Word 6.x for Windows is Word 6.0c. To obtain this update, contact the Microsoft Order Desk at (800) 360-7561 and request the Word 6.0c update. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, see the Microsoft World Wide Offices Web page at:
http://www.microsoft.com/worldwide/default.htmThe available versions of the Word 6.0a Patch are listed in the following table.
Filename Description ------------------------------------------------- WORD60A.EXE U.S./English version of Word UK60A.EXE U.K./English version of Word AUSWRD6A.EXE Australian/English version of Word AUSOFF6A.EXE Australian/English Office version of Word CANW60A.EXE Canadian/English version of Word |
KBCategory: kbusage buglist6.00 fixlist6.00a kbenv
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