WD6X: Customized User Options Location Is Ignored

• Microsoft Word for the Macintosh, version 6.0,6.0.1,6.0.1a

SYMPTOMS

Word ignores the file location you specify for User Options. (To locate this item, from the Tools menu, choose Options, then choose the File Locations tab.)

In addition, you cannot modify the file location by running the ToolsAdvancedSettings command to override the Word Settings (6) file location. (To locate this command, choose Macro from the Tools menu. From the Macros Available In list, select Word Commands. ToolsAdvancedSettings will appear in the Macro Names list.)

CAUSE

The User Options setting corresponds to the location of the Word Settings (6) file. This file is located in the Preferences folder in the System folder. Even though Word will allow you to modify this setting, Word will look only in the Preferences folder for the Word Settings (6) file.

RESOLUTION

Ensure that the User Options setting is set to the Preferences Folder in the System Folder. Any other setting will be ignored.

STATUS

Microsoft has confirmed this to be a problem in Word version 6.0 for the Macintosh. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.