WD6X: DeskWriter Preview Button Causes Envelope to Print

• Microsoft Word for the Macintosh, version 6.0

SYMPTOMS

When you print an envelope created with the Envelopes And Labels dialog box and you choose the DeskWriter's Preview button, no preview image of the envelope appears. Instead, choosing this button causes the envelope to print.

This problem does not occur when you add the envelope to the document.

WORKAROUNDS

Method 1

Choose the Add To Document button and use Word's Preview button to see the envelope before printing it.

Method 2:

Turn on the Reverse Print Order option before you create the envelope.

NOTE: This method causes the document pages to be printed in reverse order.

To turn on the Reverse Print Order option, follow these steps:

1. On the Tools menu, click Options.

2. Select the Print tab.

3. Select the Reverse Print Order check box.

4. Click OK.

STATUS

Microsoft has confirmed this to be a problem in Word 6.0 for the Macintosh. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.